Privacy Policy

Who we are

Voltec Appliances(“we”, “us”) imports, manufactures and supplies voltage stabilizers, lithium cells, industrial power systems and electrical components, based in Lahore, Pakistan. You can reach us any time on WhatsApp, by phone at +92 321 1644447, or by email at voltecappliances@hotmail.com.

What we collect

• Information you give us — when you message us on WhatsApp, call, email or fill in an enquiry, we receive your name, contact details and what you tell us about your needs.
• Usage & device data — when you visit our website we automatically collect standard analytics: pages viewed, approximate location (from your IP), device and browser type, and how you arrived. This is used to understand and improve the site.
• Cookies & similar tools — we use cookies and pixels for analytics and advertising measurement (see below).

We do not ask for or store payment card details, passwords, or government ID numbers on this site.

How we use it

• To answer your enquiries and quote, size and supply the right product.
• To operate, secure and improve our website.
• To measure and improve our advertising so we show useful, relevant ads.

Cookies, analytics & advertising

We use Google Analytics and the Meta (Facebook) Pixel, together with Meta's Conversions API, to measure website activity and the performance of our ads. These tools may set cookies and receive your IP address, device information and the actions you take on the site (such as viewing a product or starting a WhatsApp chat). We share this measurement data with Google and Meta as processors so they can report on and optimise our campaigns. We do not sell your personal information.

You can control cookies in your browser settings, opt out of Google Analytics with Google's browser add-on, and adjust ad preferences in your Google and Meta account settings.

Who we share with

We share data only with service providers that help us run the business — our website host, our analytics and advertising platforms (Google, Meta), and messaging tools (WhatsApp) — and where required by law. We do not sell your data to third parties.

How long we keep it

We keep enquiry and customer records for as long as needed to serve you and meet legal and accounting obligations, and analytics data for a limited period in line with the platforms' standard retention.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Message us on WhatsApp or email voltecappliances@hotmail.comand we'll help.

Changes

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

Contact

Voltec Appliances · Lahore, Pakistan · +92 321 1644447 · voltecappliances@hotmail.com